What is Killer Merch and what does it have to do with Sumerian Records?
Killer Merch is a full service merchandise company that Sumerian Records (EU) uses to design, manufacture, and ship their product to fans and companies world wide. You will notice product comes from the Killer Merch warehouse as well as it is where our customer service team at firstname.lastname@example.org reside. We help artists create amazing merchandise for their online stores, retail, and even the merch that you see on tour. We do all the merch work, so your favorite artists can focus on playing music! Visit us at www.killermerch.com for more info on our family of stores.
How long does shipping take?
Our hours of operation for shipping are Monday through Friday, 8 a.m. to 6 p.m. PST, excluding weekends and major holidays. Orders will ship 1-2 business day after you order. This does not include the time spent in transit! *NOTE: during new releases, holidays, etc. there can be an additional 2-4 business days of processing time.
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you
- Whether your parcel is a domestic (UK) or international (everywhere else) shipment
- What delivery method you select
Any inquiries regarding the exact location of your package should be made to the carrier directly. Our customer service agents only have as much information as can be seen by you through your tracking number.
How much is shipping?
- Domestic vs International shipments
- Total weight of package